UP-RERA Allows Complaints, Caps Transfer Charges at ₹25,000

• Homebuyers can now file complaints for unregistered projects
• Transfer charges capped at ₹1,000 (family) and ₹25,000 (others)
• New rules effective from March 25, 2026

Uttar Pradesh Real Estate Regulatory Authority (UP-RERA) has introduced key amendments to its regulations, allowing complaints even in unregistered projects while placing limits on property transfer charges.

The changes come under the 10th amendment to the General Regulations, 2019, notified under the Real Estate (Regulation and Development) Act, 2016. These revised provisions came into effect from March 25, 2026, addressing long-standing concerns around transparency and consumer protection.

One of the most significant updates is under Regulation 24, which now enables buyers in unregistered projects to approach UP-RERA for grievance redressal. Until now, such buyers often faced challenges due to the absence of official project registration.

Under the new system, UP-RERA will first examine whether the project should have been registered under the law. If found necessary, the matter will be forwarded for action against the promoter. The complaint will then be evaluated on merit, ensuring that eligible buyers receive appropriate relief.

To support this process, the authority is also planning to introduce additional disclosure requirements for complainants. Since unregistered projects lack official data, buyers may need to provide more details while filing complaints. A dedicated system for submitting such grievances is expected to be launched on the UP-RERA portal soon.

Another key reform comes under Regulation 47, where UP-RERA has introduced caps on administrative charges during property transfers. In case of transfer to family members due to the death of an allottee, the fee has been limited to ₹1,000. For transfers involving non-family members, the maximum charge is now ₹25,000, bringing clarity and relief to property owners.

The amendment also simplifies the transfer process. Instead of executing a fresh agreement, promoters will now update ownership through endorsements in the existing agreement, reducing paperwork and delays.

UP-RERA Chairman Sanjay Bhoosreddy stated that these changes are aimed at making the system more transparent, efficient, and consumer-friendly.

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